laCalifornienne Gift Card
Give the gift of time.
Gift cards are not redeemable for cash. Gift cards are only redeemable on lacalifornienne.com and are not accepted by our retail partners. Gift cards are sent by email and can be redeemed at checkout. Gift cards are sent by email and can be redeemed at checkout. Once received, you will be able to print or forward to someone you love. Our gift cards have no additional processing feesOur gift cards have no additional processing fees. For any questions, please email hello@lacalifornienne.com.
Returns and Exchanges
If you are not completely satisfied with your purchase and would like to exchange or return your laCalifornienne watch, please email us on service@lacalifornienne.com.
We accept returns in their original condition within 14 days of receipt.
We offer free return shipping if you wish to exchange your watch for a different colorway or model.
If you need a different strap length, please let us know, and we can exchange the strap for a custom made strap to fit your wrist.
Returned items must be in their original unworn condition. The same as it was received. The item must be returned with the original packaging, also in good condition, along with the original sales slip. laCalifornienne will not accept any return that has signs of wear, has been used, or has been altered from its original condition in any way.
Any original shipping costs are non-refundable.
International orders, custom orders, and personalized items are final sale.
Returns will be refunded as the total paid for the item less $10 for return shipping costs and will be credited to the original form of payment.
All FINAL SALE items cannot be returned.
laCalifornienne has the right to refuse returns that do not meet these requirements.
Please allow 8-10 business days for your return to be processed.
You will receive an email notification when your return has been processed.
Shipping
Although we try to ship orders as soon as possible, please allow up to 2 days for processing from the date of your order.
Custom orders may take longer to deliver. Please confirm your delivery time with our customer client service team.
Orders are shipped Monday through Friday only. We do not ship on weekends or US holidays.
We offer both domestic and international shipping via UPS and FedEx on all orders.
We do not ship to APO/FPO Addresses or P.O. Boxes.
Ground shipping on all domestic orders does not include Alaska, Hawaii, Puerto Rico, or the US Virgin Islands.
Shipments with a value higher than $500 will require adult signature upon delivery.
We insure all packages against theft, loss or accidental damage while in transit. Once the package is delivered and/or signed for, we are no longer liable.
Once your order is shipped, we will notify you with a link that will direct you to updated tracking information.
All customs duties, taxes, or fees are the sole responsibility of the customer. We are required to accurately declare the value of all international orders on the relevant customs forms. Please note that customs delays are out of our control.